Delivery is free of charge to all UK mainland customers, and all orders unless requested otherwise are sent out on our standard next working day service. We deliver all of our goods with the well-known courier DPD, and all of the products we despatch are insured for your protection. PLEASE NOTE, orders placed before 4pm will leave our warehouse the same working day, for delivery to your door the following working day. Orders placed after 4pm will leave our warehouse the following working day for delivery to your door the working day after that. We also offer a pre-12pm service at a cost of £9.99 per order, and a Saturday delivery service at a cost of £14.99 per order. These services apply to UK mainland only. Once your order has been received and processed, you will be notified by email to confirm the delivery of your order. You will be provided with the tracking number, upon which you will be able to visit the relevant courier website and track your order trail.
PLEASE NOTE - The free next working day delivery service is offered to UK mainland customers only. Delivery can also be arranged to Northern Ireland & any Offshore Island at a surcharge of £9.99 per order, aswell as Southern Ireland at a surcharge of £19.99 per order, and the Channel Islands at a cost of £14.99 per order. These orders are sent out on our standard 2 working day service. We also deliver internationally too, but as these charges are based on quantity and weight, we would need to know your preferred model and volume first, upon which we will then be able to respond to you with our most competitive quote.
**Orders placed by 4pm. Example 1, order placed at 1pm on Monday. Goods will be despatched on Monday for delivery on Tuesday. Example 2, order placed at 3pm on Friday. Goods will be despatched on Friday for delivery on Monday. Example 3, order placed at 1pm on Saturday. Goods will be despatched on Monday for delivery on Tuesday. To specify a different delivery date, please leave us a note when you checkout.
If you wish to return your item to us, please contact us first via the 'contact us' link on our website, and we will then arrange for our courier to come and collect the items from you. Please note, all collections will be charged at cost which is no more than £10 per bar stool ordered. Please ensure that all items are re-packaged in the original packaging and state they were sent out in. We will not accept the return of any product that is found to have been assembled, used, or damaged. Once the items have been returned to us, they will first be inspected, and any refunds due will then be processed within a 14 day period. For any queries regarding the return of your product, please contact us within 14 days of delivery via the ‘contact us' link on our website.